Terms of service

Terms of Service

Welcome to Crokito. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by the following Terms of Service.

Please read these terms carefully.

General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

Product Information

We strive to present product descriptions, images, and information as accurately as possible.

However, we do not guarantee that all product descriptions, colors, images, or other content will be completely accurate, current, or error-free.

Minor variations in appearance, color, or packaging may occur.

Pricing & Availability

All prices displayed on our website are subject to change without notice.

We reserve the right to modify or discontinue products at any time without liability.

Product availability may change without prior notice.

Orders & Payment

By placing an order, you agree that:

• All information provided is accurate and complete
• You are authorized to use the selected payment method
• Your order may be subject to verification or fraud prevention review

We reserve the right to cancel or refuse any order suspected of fraud, abuse, unauthorized transactions, or suspicious activity.

Shipping & Delivery

Estimated shipping times are provided for convenience only and are not guaranteed delivery dates.

Delays caused by carriers, customs, logistics partners, weather conditions, or circumstances beyond our control do not automatically qualify for refunds.

Please review our Shipping Policy for additional details.

Returns & Refunds

Returns, exchanges, and refunds are handled in accordance with our Refund & Return Policy.

Approval for returns is required before any item is sent back.

Intellectual Property

All content on this website, including but not limited to:

• Logos
• Branding
• Product descriptions
• Images
• Website design
• Graphics
• Text content

is the property of Crokito and may not be copied, reproduced, distributed, or used without prior written permission.

Prohibited Use

You may not use this website for:

• Fraudulent activity
• Illegal transactions
• Violating intellectual property rights
• Harassment or abusive behavior
• Interfering with website security or operations
• Attempting unauthorized access to systems or data

Chargebacks & Payment Disputes

If you experience an issue with your order, we encourage you to contact our support team before initiating a payment dispute or chargeback.

Unauthorized, abusive, or fraudulent chargeback activity may be investigated and contested with supporting documentation, including order confirmation, tracking records, and customer communication history.

Limitation of Liability

Crokito shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or services.

Our liability shall be limited to the amount paid for the product purchased.

Third-Party Services

Our website may use third-party platforms, payment providers, shipping carriers, analytics tools, or other services.

We are not responsible for the policies, actions, or performance of third-party providers.

Changes to Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting on this website.

Contact Us

For any questions regarding these Terms of Service:

Email: support@wearcrokito.com
Support Hours: Monday–Friday | Business Hours